Our philosophy to delivering care is founded on our uncompromising commitment to quality in all areas; this mandates us to select only those who have the personal characteristics, the eagerness to obtain professional qualifications and the integrity to uphold our principles.
We cherry pick our employees through specially crafted selection days, one to one interviews, and referencing – not all of them make it through our rigorous recruitment process. Each, and every one of them must be Stand Out, they must complete our formal induction programme, they will be subject to our enhanced DBS checks and they are required to provide excellent employment references, all of which are qualified by us, before they are recruited.
What makes a Notaro employee a Stand Out employee?
A Notaro home is a home from home, it is a place where friendship and care form the basis of life. So, every member of the Notaro team will be heard, and seen, sharing hobbies and interests with residents. We share life, we share experiences, we share stories and we share in the good times and the sometimes difficult times; supporting residents in every aspect of their life. It’s how we believe friendships and trust are developed.
Every new Notaro recruit is trained to a high standard and will be put through our 5 day induction process before they even step foot on the floor. They will receive on-going training support and opportunities throughout their time with us and are encouraged to complete their NVQ Level 2 Health and Social Care qualification or a level appropriate to their position. To ensure our team is fully trained and equipped to deliver the exceptional standard of care Notaro sets out, they must complete their mandatory training within 6 months of joining Notaro, it is prerequisite and forms part of their probationary period and induction.
This mandatory training is repeated in line with regulations throughout their career with the company. All members of staff, regardless of position, receive training in first aid, fire safety, health and safety, safeguarding vulnerable adults, palliative care and infection control. Care staff also undertake a safe handling of medicines course.